Since, 1990, we have been providing drop burial services to the cable and telecommunications industry throughout the Midwest. With over 25,000 drop burials and 10,000 boring projects completed on average annually, we have the means to address our customers immediate and long term needs year afer year. When it comes to choosing a contractor we understand that you have a choice. As a company our mission statement is to enhance the customer relationship by striving to exceed our customers expectations every day in all that we do.
Our industry has become more sophisticated and so have we. We have embraced technology as opposed to resisting it, and in doing so, we have a fresh approach to the way we conduct business, which heightens the level of service we can provide our customers. When Tel-Optic personnel are in the field supporting you and your projects, they fully understand and appreciate that they are a trusted extension of your company – and conduct themselves accordingly.
Real Time Data
Each client receives online access to a comprehensive reporting system, where they can generate real time stats, queries, submit or escalate the status of a work order as well as receive system notifications automatically that update you to change happening in the field.
Each client is professionally managed and assigned a dedicated account representative who is there to support your team as well as an after hours help desk. These representatives can be reached by phone, email, or via a live chat session.